Last updated: 12/25/2025
1. Who we are (Data Controller)
This Privacy Policy explains how personal data is processed when you visit or interact with https://www.ekolabs.ai (the “Website”).
Depending on your location and the context of your interaction, the data controller may be:
- Ekolabs AI LLC (Wyoming, USA), and/or
- Ekolabs AI, S.L. (Spain / EU)
(each an “Ekolabs Entity”).
If you sign a services agreement, the contracting entity will be identified in that agreement and/or invoice.
Contact: contact@ekolabs.ai
2. Personal data we collect
We may collect and process:
- Contact data you provide (e.g., name, email, company, message contents).
- Scheduling data if you book a call (e.g., meeting time, contact details you submit to Calendly).
- Technical/usage data (e.g., IP address, device/browser details, approximate location, pages visited, timestamps, referral source), collected through:
- Google Analytics (analytics measurements), and
- Cloudflare (content delivery network and security services; may process request and security logs).
3. How we use your data
We use personal data to:
- Respond to inquiries and communicate with you.
- Provide requested information about our services.
- Schedule meetings and manage business relationships.
- Operate, secure, and troubleshoot the Website (fraud/abuse prevention, performance, reliability).
- Understand Website usage and improve content and performance (analytics).
4. Legal bases (EEA/UK)
Where GDPR applies, we process personal data based on:
- Consent (e.g., analytics cookies where required).
- Legitimate interests (e.g., Website security, preventing abuse, responding to business inquiries, basic service improvement).
- Contract necessity (when needed to provide requested services under an agreement).
- Legal obligations (where applicable).
5. Cookies and analytics
We use cookies and similar technologies. Typical categories include:
- Strictly necessary (security, load balancing, core site functionality).
- Analytics (Google Analytics) to understand traffic and improve the Website.
Where required by law (e.g., EU/UK), analytics cookies are used only after your consent via a cookie banner/consent tool. You can also control cookies via browser settings.
6. Third parties (processors)
We use service providers that process data on our behalf:
- Google Analytics (website analytics).
- Calendly (scheduling and meeting booking).
- Cloudflare (security and content delivery).
These providers may process technical and usage data to deliver their services. Their processing may be subject to their own privacy policies.
7. International data transfers
If you are in the EEA/UK, your personal data may be transferred to and processed in countries outside your jurisdiction (including the United States) because some providers operate globally. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.
8. Data retention
We retain personal data only as long as necessary for the purposes described:
- Inquiries/contact messages: retained for a reasonable period to manage communications and business relationships.
- Analytics data: retained according to our Google Analytics configuration and business needs.
- Security logs: retained for security, abuse prevention, and operational needs.
9. Your rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with your data protection authority (EEA/UK).
To exercise your rights, contact: contact@ekolabs.ai
10. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data. However, no system or transmission method is 100% secure.
11. Children
The Website is not intended for children, and we do not knowingly collect personal data from children.
12. Contact
Questions about this Privacy Policy: contact@ekolabs.ai