Terms of Service

Rules governing the use of our website.

Last updated: 12/25/2025

1. About These Terms

These Terms of Service (“Terms”) govern your access to and use of the website located at https://www.ekolabs.ai (the “Website”).

These Terms apply only to the Website. Any professional services provided by Ekolabs are governed by a separate written agreement (e.g., Master Services Agreement / Statement of Work) and not by these Terms.

2. Who We Are (Entities)

“Ekolabs,” “we,” or “us” refers to:

  • Ekolabs AI LLC (Wyoming, USA), and/or
  • Ekolabs AI, S.L. (Spain / EU),

(each an “Ekolabs Entity”).

The contracting entity for any paid services will be the Ekolabs Entity identified in the applicable services agreement, invoice, or order form.

3. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

4. Changes to the Website or Terms

We may update the Website and these Terms from time to time. The “Last updated” date reflects the latest version. Your continued use of the Website after changes become effective constitutes acceptance.

5. Website Access and Security

We may suspend, withdraw, or restrict availability of all or any part of the Website for business, operational, or security reasons, with or without notice.

You agree not to:

  • (a) interfere with the Website’s operation or security;
  • (b) attempt to gain unauthorized access to systems, accounts, or data;
  • (c) scrape, crawl, or use automated means to access the Website at a scale that imposes an unreasonable load;
  • (d) introduce malware or conduct any activity that violates applicable law.

6. Intellectual Property

The Website and its content (including text, graphics, logos, images, videos, and software) are owned by the applicable Ekolabs Entity or its licensors and are protected by intellectual property laws.

No rights are granted to you other than as expressly set out in these Terms.

7. Third-Party Links and Services

The Website may include links to, or integrations with, third-party services (e.g., scheduling tools such as Calendly). We do not control and are not responsible for third-party services. Your use of them may be subject to their own terms and policies.

8. Trademarks and Third-Party Marks

All third-party trademarks, logos, and brand names displayed on the Website are the property of their respective owners and are used for identification purposes only. Their presence does not imply endorsement, sponsorship, or affiliation unless explicitly stated.

9. Disclaimers

THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Content on the Website is for general informational purposes only and does not constitute professional advice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ANY EKOLABS ENTITY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE WEBSITE.

11. Indemnification

You agree to indemnify and hold harmless the Ekolabs Entities from and against claims, liabilities, damages, and expenses arising out of your misuse of the Website or violation of these Terms.

12. Privacy

Your use of the Website is also subject to our Privacy Policy.

13. Governing Law and Venue

If you are contracting with Ekolabs AI LLC: these Terms are governed by the laws of the State of Wyoming, USA, and the parties submit to the exclusive jurisdiction of the state and federal courts located in Wyoming.

If you are contracting with Ekolabs AI, S.L.: these Terms are governed by the laws of Spain, and the parties submit to the competent courts of Madrid, Spain.

Nothing in this section limits any mandatory consumer protection rights that may apply based on your country of residence.

14. Contact

Questions about these Terms:

  • Email: contact@ekolabs.ai
  • Business entities: Ekolabs AI LLC (Wyoming, USA) and Ekolabs AI, S.L. (Spain / EU)

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